Frequently Asked Questions

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About
What is Vegexpress Nigeria all about?

Vegexpress is a family-owned business offering fresh, frozen, and dried fruits and vegetables sourced from local Nigerian farms. We're committed to convenience, sustainability, and supporting healthier lifestyles.

Source
Where do you source your fruits and vegetables from?

We source directly from our own farms and trusted partner farms across fertile regions of Plateau State, Nigeriaโ€”ensuring freshness, fair trade, and community support.

Delivery
Do you deliver outside Jos and Abuja?

Currently, we offer same-day delivery in Jos and Abuja, and we're expanding to more Nigerian cities soon. Stay tuned via our newsletter or WhatsApp.

Order
How do I place an order?

You can place your order through our delivery page, WhatsApp link, or by browsing through our product categories online. It's simple, fast, and mobile-friendly.

Products
What types of products do you offer?

We specialize in:

  • Fresh fruits and vegetables ๐Ÿฅฆ๐Ÿ“
  • Frozen fruit blends
  • Dried tropical snacks
  • Cold-pressed juices
  • Smoothie mixes and lollies
Organic
Are your products organic?

Yes! All our produce is 100% natural, pesticide-free, and organically grown to preserve nutrients and taste.

Frozen
What makes your frozen products different?

Our frozen fruits are flash-frozen at peak ripeness, locking in nutrition and flavor. It's the next best thing to fresh!

Bulk
Do you have options for bulk or wholesale orders?

Absolutely. We cater to restaurants, juice bars, supermarkets, and bulk orders. Visit our Wholesale/White Label section or contact us directly.

Custom
Can I customize my smoothie or fruit mix?

Yes! Use our "Build Your Blend" tool on the website to mix and match fruits for your personalized smoothie pack.

Payment
What payment methods do you accept?

We accept bank transfers, cash on delivery, and digital payments (e.g., Paystack, Moniepoint). Secure and easy.

Subscription
Do you offer subscription plans?

We're working on exciting weekly and monthly fruit box plans. Subscribe to our newsletter to be the first to know!

Updates
How do I stay updated on new arrivals or promotions?

Follow us on Instagram, WhatsApp, or sign up for our newsletter to receive updates, seasonal tips, and exclusive offers.

Refund
What's your refund or replacement policy?

If you're not satisfied with your delivery, please contact us within 24 hours. We prioritize customer happiness and will arrange a replacement or refund where applicable.